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Need help with Aura?

For account, privacy, safety, or technical issues, email us and include the username on your Aura profile. Never send your password or login code.

Last updated · August 9, 2026

Contact us

Email: haider.abbas99a@gmail.com

We aim to reply within three business days. Reports involving threats, exploitation, or minor safety are always prioritised.

Account and login

Use 'Forgot password' on the sign-in screen to request a secure recovery link sent to your email.

If you no longer want an account, open Me → Settings → Delete account inside the app. Deletion is permanent and removes all your data, including photos, votes, and leaderboard entries.

Subscriptions and purchases

All in-app purchases and subscriptions for Aura are handled by Apple through the App Store. DormData Studio does not have access to your payment information.

To restore a previous purchase: open Aura → Settings → Aura Pro → Restore Purchases.

To cancel a subscription or manage billing: go to iPhone Settings → [Your Name] → Subscriptions → Aura. You can also contact Apple Support directly at https://support.apple.com if you have billing questions.

Report or block

Open a person's profile, tap the menu (···) in the top right, then choose Report or Block. Reports are private — the person is never notified. Blocking removes that person from your discovery experience in both directions.

Community basics

Aura is social entertainment — not a dating service and not a measure of anyone's worth. Harassment, impersonation, hate, threats, sexual exploitation, minor endangerment, spam, and coordinated score manipulation are not allowed and may result in immediate account removal.